Derrick’s Customer Service department is made up of knowledgeable parts specialists and support experts that are dedicated to responding rapidly to customer parts orders and providing optimum service and support.

AWARD-WINNING SERVICE

  • Setup new Derrick® customer accounts
  • Initial point of contact for partners and customers
  • Assess inquiries regarding Derrick’s products and services for proper routing
  • Process quotes and purchase orders for replacement parts in a timely manner
  • Provide accurate product availability and lead-times to customer
  • Handle in-country shipments and provide pertinent shipping documents

Contact Derrick for More Information

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