Customer Service
Derrick’s Customer Service department is made up of knowledgeable parts specialists and support experts that are dedicated to responding rapidly to customer parts orders and providing optimum service and support.
Award-Winning Service
- Setup new Derrick customer accounts
- Initial point of contact for partners and customers
- Assess inquiries regarding Derrick’s products and services for proper routing
- Process quotes and purchase orders for replacement parts in a timely manner
- Provide accurate product availability and lead-times to customer
- Handle in-country shipments and provide pertinent shipping documents
Contact Derrick for More Information
Have any specific questions for our Customer Service department? Click the below button to contact us.
