Derrick’s Customer Service department is made up of knowledgeable parts specialists and support experts that are dedicated to responding rapidly to customer parts orders and providing optimum service and support.
AWARD-WINNING SERVICE
- Setup new Derrick® customer accounts
- Initial point of contact for partners and customers
- Assess inquiries regarding Derrick’s products and services for proper routing
- Process quotes and purchase orders for replacement parts in a timely manner
- Provide accurate product availability and lead-times to customer
- Handle in-country shipments and provide pertinent shipping documents
![Derrick_SteveWaltman_2021_900x413](https://derrick.com/wp-content/uploads/2021/05/Derrick_SteveWaltman_2021_900x413.jpg)