Customer Service

Derrick’s Customer Service department is made up of knowledgeable parts specialists and support experts that are dedicated to responding rapidly to customer parts orders and providing optimum service and support.

Award-Winning Service

  • Setup new Derrick customer accounts
  • Initial point of contact for partners and customers
  • Assess inquiries regarding Derrick’s products and services for proper routing
  • Process quotes and purchase orders for replacement parts in a timely manner
  • Provide accurate product availability and lead-times to customer
  • Handle in-country shipments and provide pertinent shipping documents

Contact Derrick for More Information

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Founded by H. William Derrick Jr. in 1951, Derrick Corporation was created to solve some of the most challenging mechanical separation needs of the Mining Industry. At the heart of our present-day offering resides the Integrated Vibratory Motor which was invented by our founder and gave life to an entire line of innovative separation technology. To this day, our pioneering spirit pulses through the organization and inspires development of our leading-edge solutions.

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Proudly made in the U.S.A.